We are living in unprecedented and challenging times, and the path ahead is uncertain. Our thoughts go out to everyone that has been affected by this global health crisis and the resulting hardships — both personal and economic.

At Collibra, the health and well-being of our employees, customers and partners is paramount. As the situation with COVID-19 continues to unfold, we’re focused on ensuring the safety of our team and supporting our customers and partners in this challenging time.

In late February, Collibra activated its Pandemic Response and Business Continuity teams, who have been regularly monitoring the situation and enacting our policies as needed. We are operating as a 100% remote workforce, complying with all local government-issued guidelines around minimizing the spread of COVID-19, and are providing additional flexibility for those employees who now find their day-to-day has been affected. As an already global workforce with many remote employees and an array of remote collaboration tools at our disposal, we’ve been fortunate to experience little disruption to our overall business operations. We continue to take advantage of virtual meetings to maintain important company events, like our All Hands meetings, onboarding and all customer and partner interactions.

Our customer community is critically important, and we’ve shifted all in-person events for the foreseeable future to digital formats, most notably our annual conference, Data Citizens ‘20. While the opportunity to meet face-to-face with our customers and partners is a highlight of Data Citizens, shifting to a digital experience allows us to connect with even more of you, while ensuring the health and safety of all attendees.

While many companies have had to reprioritize or pivot during these challenging times, we know that using trusted data to drive business decisions remains important. We are committed to providing the resources and support that our customers and partners need to make the most of their investments in Collibra. We’ve made accessing resources easier with a single sign-on to Collibra University, Marketplace, Community and Support, which you can find here, and we’ve enhanced our online learning and training opportunities for the months of April and May.

You’ve likely heard us talk about data citizens. Currently, we’re putting the citizen in front of data. Over the last several weeks, we’ve made charitable donations to organizations, medical facilities and those on the frontline in the communities where our employees live and work. In my native Brussels, we’ve donated to Universitair Ziekenhuis Brussel Foundation and in New York where we maintain our largest office, we’ve donated supplies and perishable goods to New York-Presbyterian and Morgan Stanley Children’s Hospital and The American Red Cross. Around the globe, we’ve donated to A Million Masks, The National Emergencies Trust (NET) and COVID-19 WHO fund. We’re also working to use the Collibra platform for good and are currently exploring ways to team up with our partners and health organizations on a multi-agency data project to support COVID-19 data resources.

Despite the uncertain road ahead, I’m inspired by how our team and our communities are coming together to help one another. We will make it through this together.

Stay healthy, safe and well.

Felix

Frequently asked questions

In the face of the ongoing threat of the COVID-19 (novel coronavirus), the health and wellbeing of our employees and customers remain our top priority.

At Collibra, we will continue to conduct business without disruption, thanks to our infrastructure to support a remote workforce. Due to the ongoing concerns and the uncertainty of the spread of COVID-19, Collibra has deployed its pandemic response team to monitor the situation on a daily basis and deploy necessary safeguards.

Does Collibra have a pandemic plan to respond and recover from absenteeism events, such as COVID-19?

Yes, we have an enterprise pandemic plan that is separate from, but can be used in conjunction with, our standard Business Continuity Plan. We have much of our pandemic plan, as well as related components of our Business Continuity Plan, in action since earlier this year.

Do Collibra’s contingency strategies include remote and work from home capabilities that enable the company to continue to support customers during a pandemic event?

Yes, to appropriately prepare for pandemic situations, various threats associated with epidemics and virulent diseases are considered within the Business Continuity Plan and business impact analysis processes. This includes a remote working plan in the event of facility closure. In the case of COVID-19, all Collibrians have been working remotely since March 12, 2020 or earlier.

What precautions has Collibra taken to mitigate the spread of COVID-19?

Above all, Collibra values the health, safety and wellbeing of its employees and customers. Our global team has been working remotely since at least March 12, 2020, we eliminated all business travel, and have been conducting new employee onboarding and interviews virtually since early March. We have also advised employees to follow local government-issued guidelines around minimizing the spread of COVID-19.

Beginning in February, and prior to making these shifts, we began advising employees to take appropriate steps to prevent the spread of COVID-19 by including posting signage related to proper handwashing techniques as well as creating additional hand sanitizing stations in each of our offices.

Does Collibra have a communication procedure if any of our employees are directly impacted?

Yes, Collibra’s Customer Support and Customer Success teams have plans in place to contact customers in the event of an impact.

Has Collibra had any impact from COVID-19 to date?

All Collibrians are working from home since March 12 or earlier, we’ve cancelled all business travel and have shifted our in-person events to digital experiences for the next few months. We are fortunate to have the infrastructure and resources to support a global and remote workforce, meaning our ability to operate the business has remained unchanged. We’ve also continued to make adjustments to our company priorities relative to COVID-19 and we’re confident in our ability to continue to support our customers through this uncertain period and beyond.

If you have additional questions or concerns, please contact your Collibra representative.