We know there can be bumps along the way, from initial onboarding through adoption issues and complex customizations. Our team of experienced support professionals is here to quickly resolve any technical issues. All Collibra subscriptions include customer support to promptly provide you with the skilled assistance you need.
Great support. Timely, accurate, friendly, patient. Thank you!
Collibra retail customer
Support plans and offerings
Access highly skilled technical resources with prompt response times
Online knowledge base with answers on-demand
A dedicated technical expert who knows your environment and advocates for you
Highest support priority, fastest resolution times (28% faster than Standard Support) and expedited engineering assistance
Additional features to support adoption and solution success, such as Coaching services, use case guidance and more
Speak with your Account Executive or Customer Success team to learn if Premium Support is right for you.
Access customer support, submit new ideas, search the Collibra knowledge base and more via this portal (requires login).
Unlock your highest potential with the help of Collibra’s advisory, implementation and coaching services.
Visit the Collibra Community, Collibra University and other resources to learn about Collibra.
View our support policy for further details, including support hours, incident response time (SLAs) and more.
Explore our platform with an interactive tour to experience how Collibra enables you with trusted data.
Speak one-on-one with a Collibra expert and get a personalized demo of the Collibra platform.
Connect with customers, partners and experts in a vibrant online space to share insights and best practices.