Trust center
Accelerate business outcomes with a foundation of trust
Our commitment to building trust
Collibra is committed to the security of our software and infrastructure. Security plays a vital role in our organizational structure, software delivery, training programs and hiring processes. It is also a cornerstone of account controls, audits and the services we provide to customers.
Compliance
An approach you can trust
Collibra delivers an integrated approach to data intelligence that is built on a foundation of transparency and trust.
Collibra adheres to a centralized control framework that incorporates COSO, COBIT, NIST, GDPR, and CCPA standards. Collibra holds multiple certifications and attestations that demonstrate our strong control environment, including: SOC 1, SOC 2, ISO 27001, ISO 27017 (Cloud Security), ISO 27018 (Privacy), FedRAMP (US Government), ITAR (International), HIPAA (Healthcare) and TISAX (German Automotive).
Compliance
An approach you can trust
Collibra delivers an integrated approach to data intelligence that is built on a foundation of transparency and trust.
Collibra adheres to a centralized control framework that incorporates COSO, COBIT, NIST, GDPR, and CCPA standards. Collibra holds multiple certifications and attestations that demonstrate our strong control environment, including: SOC 1, SOC 2, ISO 27001, ISO 27017 (Cloud Security), ISO 27018 (Privacy), FedRAMP (US Government), ITAR (International), HIPAA (Healthcare) and TISAX (German Automotive).
Security
Security is in our DNA
Security is vital to everything we do and plays a key role in how we build and deliver our platform. We’re committed to the security of our software and infrastructure, and it is foundational to the account controls, audits, and services we provide to our customers.
Collibra is committed to delivering a secure platform and products
If you believe you have discovered a security vulnerability in Collibra’s platform, products or web applications, please report this to us right away. We welcome security researchers, developers and anyone with good intentions.
Collibra is committed to delivering a secure platform and products
If you believe you have discovered a security vulnerability in Collibra’s platform, products or web applications, please report this to us right away. We welcome security researchers, developers and anyone with good intentions.
Customers
If you are a customer and need to report a vulnerability, please submit a ticket in our Support Portal.
Non-customers
If you are not a current customer and need to report a vulnerability, please email us with the details.
Privacy
Business-wide privacy controls
Collibra is committed to ensuring data privacy compliance and upholds principles of data protection at all times. Collibra’s privacy-by-design program, data protection framework and contractual commitments to customers ensure that our customers can trust that Collibra will process their personal data appropriately, fairly and lawfully.
Privacy and the Collibra Data Intelligence Platform
Collibra takes privacy and personal data protection seriously. As a global organization, we comply with applicable global privacy regulations. We conduct our business and design our products and services to protect personal data.
The following documentation addresses how we process the personal data with which our customers entrust us.
Transfer impact assessments (TIAs) available to customers upon request.
Binding Corporate Rules for Processors (BCRs) and global privacy transfers
In December 2023, the Belgian Data Protection Authority approved Collibra’s Binding Corporate Rules for Processors (BCRs), which represent a detailed code of conduct that governs the processing and international transfer of personal data to safeguard customer data across all Collibra entities. BCRs are considered the gold standard for data protection, and this approval validates Collibra’s robust privacy practices with respect to processing its customers’ personal data.
Where appropriate, Collibra will also continue to offer our customers the ability to transfer their personal data pursuant to Standard Contractual Clauses based on the European Commission's Standard Contractual Clauses (Decision 2010/87/EU). Further, Collibra adheres to the EU-US Data Privacy Framework (DPF) as well as the UK and Swiss corollary frameworks, to enable global data transfers.
Responsible AI
AI products that balance innovation and accountability
Collibra has embraced the responsible deployment of artificial intelligence in our products and services to maximize outcomes and value to our customers. Responsible AI governance means that we must offer these new services with transparency and accountability.
We developed a set of frequently asked questions (FAQs) that detail how we leverage AI responsibly in our products and services.
Reliability
Resiliency for ongoing business operations
We know that system status and uptime are critical factors for our customers. We build our products with performance, scalability and availability in mind, and publish a dashboard so that customers can see the status of their environment.
Environmental, social and governance (ESG)
Collibra is committed to making a positive impact on the world
Our dedication to ESG initiatives drives our business decisions and actions, guiding us to create a sustainable, ethical and responsible future.