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John Smith
name@company.com
Data Scientist, USA
Interests
Cloud-Ready Data
Digital Transformation
Data Governance

Remote, Northeast USA

Sr. Deal Desk Analyst

Joining Collibra's Deal Desk team:

Collibra is looking for a Senior Deal Desk Analyst to assist with scaling our business and reducing friction in the sales process. This role will report to the Deal Desk Manager. 

You will be leading and overseeing all aspects of the Deal Desk team including management of deals through the deal review process to ensure accuracy; business, operational and SLA compliance, and optimal deal structure and pricing response.  In this role you’ll act as an escalation point for other team members on deal exceptions, more complex structuring issues, and deal desk matters. 

Living Collibra’s value of “Being Customer’s Champion”, you will work structure deals that serve as the customer’s champion while maximizing revenue and reducing risk for Collibra.

 

Sr. Deal Desk Analysts at Collibra are responsible for:

  • Helping to accelerate deal cycles to close and maximize revenue by partnering with our Sales Reps and Regional Sales Leaders in proposal building, pricing, quote generation and opportunity management in the effort to structure profitable and compliant transactions. Reviewing proposals / quotes and provide Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure
  • Providing proactive support, guidance and creative commercial solutions to the Sales team in order to help drive new deals as well as renewals / expansion opportunities, whilst being aware of relevant customer information, provisioning and current invoice
  • Ensuring compliance with company pricing / discount policies and processes. Approving CPQ quotes to ensure accuracy and completeness. Assisting Sales team on new technologies and processes to drive more efficient deal execution. Provision and deliver customer licenses in accordance with contracts and order forms
  • User acceptance testing for updates to CPQ. Support the creation and maintenance of process documentation. Close opportunities after contracts are fully executed; ensuring the numbers match the contracts
  • Adding strategic value by highlighting process inefficiencies and areas in need of enablement or definition and working with multiple departments on behalf of the Sales team to ensure the Sales team is being supported to the highest standard possible. Identifying potential training opportunities and coordinate with Sales Enablement to develop & communicate materials to all necessary business functions.

You Have:

  • 3+ years of experience working in a commercial function within the SAAS industry (Deal Desk, Finance, Sales Operations experience preferred)
  • A Bachelor's degree or equivalent related working experience is required
  • Experience with Salesforce.com and CPQ a must
  • Prior team lead or management experience 
  • Experience in complex deal structuring, including large Enterprise License Agreements 
  • Experience reviewing customer contracts and drafting contract language

You Are:

  • A self starter with strong organizational and time management skills
  • Able to handle tough conversations and drive consensus on complex and difficult subjects
  • Positive under pressure
  • Experienced in customer negotiations  
  • Creative in finding solutions for customer, for the team, and for Collibra

Reporting to Collibra's Deal Desk Manager, Sr. Deal Desk Analyst's measures of success are:

  • Within your first month, you will be able to do first line quote approval, and close straight forward opportunities 
  • Within your third month, you will be able to close win all types of opportunities and provision licenses to customers
  • Within your sixth month, you will be able to work with various teams and make process improvement suggestions

Benefits at Collibra:

We strive to provide all Collibrians with competitive and cost-efficient benefits that are aligned to our company values. As a high-growth company, our goal is to offer flexibility and choice with our benefits programs to support the evolving needs of our changing workforce. The specific offerings will differ slightly by region but our {Be}well benefit programs encompass the following strategic pillars:

  • {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax-advantaged accounts, income protection, discount programs and more! Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, allyship & belonging and giving back.
  • {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, caregiver leave and our annual family day. These are all complementary to our culture in which we value output over hours!
  • {Be}Kind: Collibra For Good, Unconscious Bias & Allyship training, Diversity Equity and Inclusion (DEI) Strategy, Environmental Social Governance (ESG) strategy, racial equity awareness programs and Collibra-led fundraisers.
  • {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave. We also offer remote-friendly meditation sessions and cooking lessons – all of which you’re actively encouraged to use!
  • {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, employee rewards & recognition, development programs and more!
  • {Be}Together: Community and belonging with our Employee Resource Groups (ERGs) and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI council, the virtual Collibra cafe, trivia, bingo games and much more! 

When in-person (office) life resumes, we look forward to more snacks, catered lunches, team offsites and social events (think holiday gift exchange, fundraising events, happy hours, celebrations and more)!

Equal Opportunity:

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. 

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category.

 

 

 

 

 

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