Data Lineage Accelerator Terms and Conditions

Effective Date – April 6th 2022

Project objectives

Customer is seeking Professional Services help in configuring and getting trained on Collibra Data Lineage.

In scope

Out of scope

Any and all tasks not detailed in the IN-SCOPE section above are considered out of scope, including:

1. Knowledge of third-party software APIs and interface mechanisms.
2. Use of third-party test automation software or test automation expertise.
3. Any development with the DGC REST API.
4. Installation, configuration, use or administration of any third-party software not provided by Collibra.
5. Organizational Change management activities such as communication planning, organizational design or role mapping.

Assumptions

1. IT Admin and/or Technical steward have been identified by customer in advance of project start.
2. Customer will identify relevant stakeholders (e.g. technical steward, IT admin) to participate in the project.
3. Customer will provide requested information needed for connecting and testing lineage.
4. The Customer will provide machines and network access if Collibra consultants are not permitted to use their Collibra issued laptop (Mac or PC)
5. Customer will provide remote access to Collibra staff to the Collibra environments in-scope.
6. Documents will be delivered using Collibra templates, format and content.
7. Customer and Collibra will mutually agree on the location of work. As a principle, full-day workshops and trainings are recommended to be conducted on-site whereas activities such as configuration, development, documentation and test support are performed remotely.
8. Collibra personnel shall be deployed during Collibra’s normal operating hours in the location of work.
9. Bootcamp will be scheduled based on mutually convenient availability of customer team and Collibra Education team
10. Data Lineage Bootcamp is for direct training participants and excludes “train-the-trainer” or any changes or customizations to the course content.
11. A workshop will be conducted to review all customer technical prerequisites before configuration of the Data Lineage feature
12. A configuration workshop will be scheduled once all the prerequisites have been met.
13. Customer will troubleshoot any issue related to their internal network issues or database permissions with limited Collibra support.
14. Customer acknowledges that Collibra may utilize subcontractors in its performance of the Services hereunder.
15. Customer acknowledges that the expected schedule is based on Collibra’s industry experience. While performing the Services hereunder, Collibra may encounter unforeseen circumstances that increase the effort required to fulfill its obligations. Therefore, Customer hereby agrees that should Collibra require any additional hours and/or days to complete the objectives in the Description of Services, the parties shall mutually agree upon a change order setting out the amended scope and/or fees for such additional hours. Collibra shall use its best efforts to provide to Customer as advance notice of any such additional hours as possible.
16. Customer will reimburse Collibra for reasonable travel and lodging expenses it incurs in providing Professional Services in accordance with Collibra’s Travel Policy.
17. The project is expected to be completed within twelve (12) months from the Order Effective Date. Collibra shall not be obligated to perform any Services or provide any Deliverables after this expiration even if the estimated Professional Services time stated above has not been fully utilized in the twelve (12) month period following the Effective Date. The parties will negotiate in good faith a change order should any additional days/hours be required beyond the foregoing time period.