Raleigh, North Carolina, USA

Business Systems Analyst, Salesforce

Joining Collibra's IT Enterprise Applications team

The IT Enterprise Applications Team supports Collibra’s Salesforce ecosystem for cross-functional sales and business operations teams to resolve help requests and change requests for Salesforce and related systems integrations. This role will report into the Sr.Manager, GTM Systems.

If you are someone who is passionate about enabling success for cross-functional stakeholders including our Sales, Renewals, Deal Desk, Partners, and Finance teams, and wants to be a part of a fast growing team supporting business-critical operations across our fast growing company, then this job is for you. 

The Business Systems Analyst, Salesforce at Collibra are responsible for:  

  • Leading and driving complex transformational Salesforce projects.
  • Documenting functional and non-functional requirements, and design / development of technical solutions that meet the business needs
  • Performing design, development, testing, debugging, and implementation of Salesforce automations in a fast paced environment. 
  • Partnering with Sales and Business Operations teams to understand existing processes and challenges and recommending future improvements that align with business needs. 
  • Managing the intake of reported issues or enhancement requests, identifying technical root causes, and developing effective resolutions.
  • Overseeing change management procedures including synchronization and maintenance of test environments, testing, change approvals, and release management

You have:

  • 2+ years Salesforce experience in configuring Flows, Profiles, Permission Sets, Reports & Dashboards
  • Strong experience supporting Salesforce Sales Cloud, CPQ 
  • Strong problem solving, critical thinking, and analytical skills to set up and debug, Salesforce automations, and rule relationships
  • Experience driving Salesforce system enhancement efforts to completion by capturing and assessing user requirements with business partners and provide configuration, development and application support
  • Experience explaining complex systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge using oral, written and visual presentations
  • Salesforce Administrator Certification preferred
  • A bachelor’s degree or equivalent related working experience is required
  • This position is not eligible for visa sponsorship

You are:

  • Able to work both independently and as a collaborative partner to define Salesforce strategy and best practices with cross-functional leaders and teams.
  • Have a strong work ethic with daily commitment to high-quality results and delivery excellence. 
  • Able to “see the big picture” across Salesforce architecture, systems, data, and roles and how that ties to goals and priorities of the business.  
  • Comfortable facilitating structured meetings, presenting options, driving decisions, and promoting change.  
  • Outstanding communication skills (verbal and written) and ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences.

Measures of success are:

  • Within your first month, you will understand Collibra’s application portfolio, team structure and common stakeholder use cases and change requests.
  • Within your third month, you will partner with Collibra’s business stakeholders to collect requirements around architecting and building automations and integrations between Salesforce in collaboration with Manager, Business Systems.
  • Within your sixth month, you will have delivered and iterated on your design for Salesforce automation including requirements gathering, development, UAT, and post-go live support.

Compensation for this role

The standard base salary range for this position is $80,000 - $100,00 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more.

Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our {Be}well benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off.

Professional Development

Collibrians are ambitious and inventive, and we want to develop our skills individually and as a team. You’ll have access to LinkedIn Learning and other development opportunities, as well as other rewards and recognition programs to help grow your career.

Health Coverage

We strive to remain locally competitive and globally equitable. This means comprehensive offerings including medical, dental, vision, and mental health benefits for you and your family.

Paid Time Off and Flexibility

We provide unlimited paid time off, global leave policies for a variety of personal and family circumstances, company-wide wellness days off throughout the year, meeting-free Wednesdays, and a flexible culture to help balance your work and your life.

Diversity, Equity, and Inclusion

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

Learn more about Collibra’s benefits.

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. 

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category.