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John Smith
Data Scientist, USA
Cloud-Ready Data
Digital Transformation
Data Governance

Remote, USA

Service Operations Engineer, Cloud Platforms

Joining Collibra’s Service Operations and Resilience (SOaR) team:

Collibra is seeking an intelligent and forward-thinking infrastructure professional to join the Collibra Security Office (CSO). This exciting new role within the Security Engineering and Operations team will help you define the future of secure service operations. With data becoming the new most valuable resource, companies are leveraging platforms like Collibra to leverage their data’s value in a unified way.

As a Service Operations Engineer, Cloud Platforms, you will help lead the establishment of the next generation of secure delivery of infrastructure at Collibra. You will help identify gaps and engineer solutions to achieve our future state. This position plays an integral role in defining and assessing the organization's multi-cloud strategy, architecture, and practices, as well as contributes to maturing the company's cloud platform architecture and technology frameworks.

Service Operations Engineer’s at Collibra are responsible for:

  • Implementing agile, multi-cloud SaaS, reducing tech debt across the tech stack.
  • Working closely with geographically distributed Product, Engineering, and Security teams on technical challenges and process improvements.
  • Collaborating with the teams to establish and mature standards and integration for infrastructure management.
  • Identifying and implementing standard tooling to reduce complexity and measure operational goals for increasing automation across the enterprise.
  • Developing, and ensuring compliance with, controls built for a cloud-native enterprise.
  • Planning, organizing, and controlling multiple responsibilities and sometimes competing requests to achieve desired objectives.
  • Additional tasks include supporting the team during security incidents and investigations; working with broad teams to advance the security posture of Collibra.
  • After hours incident response or emergency support may occasionally be required.

You Have:

  • Minimum of 5 years cloud infrastructure / cloud engineering experience across a wide range of disciplines.
  • Extensive experience running a large fleet of cloud VM’s.
  • 3+ years of experience in Cloud Engineering, in one or more of AWS, GCP, and/or Azure.
  • Experience with Infrastructure as Code tools, configuration management like Terraform, Ansible, or similar tools.
  • Strong knowledge of building and deploying within regulatory requirements and/or frameworks (i.e.: FedRAMP, SOC2, HIPAA, NIST, ISO 27001/2, etc.)
  • Expert communication and organizational skills.

You Are:

  • Self-motivated and driven with an ability to execute with little supervision.
  • Eager to learn new technologies and methodologies.
  • Familiar with security by design principles, and helping educate other technical engineers how to build security into their processes.
  • Agile-minded, optimistic, passionate, and pragmatic about delivering valuable software to customers.
  • Interested in broadening your skills into technologies you haven’t seen before.
  • Accustomed to a fast paced environment.
  • A US Citizen based in the United States.

Reporting to Collibra’s Senior Manager, Service Operations and Resilience, a Service Operations Engineer’s measures of success are:

  • Within your first month, you will absorb fundamental knowledge about Collibra processes/tools/technologies and start building cross-functional relationships.
  • Within your third month, you will take ownership of one or more key security owned platforms, and develop and achieve quarterly metric driven OKRs.
  • Within your sixth month, you will drive for consistent, repeatable, documented processes for security-run platforms, improve efficiency and hand off for ongoing operations, and improve customer satisfaction.

Benefits at Collibra:

We strive to provide all Collibrians with competitive and cost-efficient benefits that are aligned to our company values. As a high-growth company, our goal is to offer flexibility and choice with our benefits programs to support the evolving needs of our changing workforce. The specific offerings will differ slightly by region but our {Be}well benefit programs encompass the following strategic pillars:

  • {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax-advantaged accounts, income protection, discount programs and more! Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, allyship & belonging and giving back.
  • {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, caregiver leave and our annual family day. These are all complementary to our culture in which we value output over hours!
  • {Be}Kind: Collibra For Good, Unconscious Bias & Allyship training, Diversity Equity and Inclusion (DEI) Strategy, Environmental Social Governance (ESG) strategy, racial equity awareness programs and Collibra-led fundraisers.
  • {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave. We also offer remote-friendly meditation sessions and cooking lessons – all of which you’re actively encouraged to use!
  • {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, employee rewards & recognition, development programs and more!
  • {Be}Together: Community and belonging with our Employee Resource Groups (ERGs) and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI council, the virtual Collibra cafe, trivia, bingo games and much more! 

When in-person (office) life resumes, we look forward to more snacks, catered lunches, team offsites and social events (think holiday gift exchange, fundraising events, happy hours, celebrations and more)!

Equal Opportunity:

At Collibra, we’re proud to be an equal opportunity employer – which ties directly to our core value, “open, direct, and kind.” We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. 

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category.