Trust in Data: Business Semantics Glossary for Telecom Data Warehouse
A large European telecom operator launched a Data Governance program around their Data Warehouse because the data warehouse was not providing the expected returns. The data warehouse could not be used for actionable insights as many users did not understand what the reports meant nor how the metrics and measures were being calculated.
By developing common metadata for documenting measures and dimensions, capable of handling both the as is situation, as well as the structure for the future (with complex Information Management models), a positive turnaround was created for the DWH project.
With Collibra’s Business Semantics Glossary, they were able to provide an end-user friendly, easy to use platform where people could find the right information around their assets and identify ownership.