BJC is an organization that produces and uses a significant volume of data across all functions. Yet, it faced a variety of issues hindering its ability to produce analytics and enable decision support for providers and employees. The BJC data team realized that these issues were not limited to certain functional areas but, rather, they extended across the organization.
BJC began exploring solutions to help it address this data challenge and improve internal decision-making. The organization identified data governance as a key potential area of improvement.