Delivering a data-driven customer experience through data democratization at Kingfisher
Like many organizations, Kingfisher is leveraging data and AI to enhance decision-making, boost productivity and unlock new revenue opportunities. A key dimension of this strategy has been the implementation of a data catalog and governance solution, providing a central platform to efficiently organize and manage data across the organization. In this session, recorded at Data Citizens® on the Road ‘24 in London, they’ll share how they’re engaging business users to drive platform adoption by focusing on high-impact use cases, such as creating a unified business glossary. You’ll also learn about key milestones, best practices and communication strategies that are driving their shift to a data-driven customer experience.
Speakers:
Georgina Eglinton, Data Management Analyst, Kingfisher
Katerina Ploussiou, Data Management Analyst, Kingfisher
Steve Taberner, Data Governance Manager, Kingfisher
