Services
Support
data governance

Your Support, Your Way

We have the knowledge and the support professionals you need to resolve issues with the Collibra technology or answer data governance-related questions quickly and completely.

Collibra offers two levels of customer support so every customer has the coverage they need, when they need it most.

  • Basic Support: submit and track product issues, identify and resolve product defects, and request feature enhancements
  • Coaching Services: all the benefits of Basic Support plus direct access to experts who provide how-to advice and guidance to help them get the most out of their Collibra investment

A Collaborative Community of Data Governance Experts

Collibra Community is a dynamic online community and knowledge repository for Collibra customers, supported by data governance experts who are ready to jump in when you need help. Through our vibrant Collibra Community, you can:

  • Engage in peer-to-peer discussions
  • Search the knowledgebase for leading practices
  • Join birds-of-a-feather and focused discussion groups

  • Share tips and tricks with fellow data citizens
  • Participate in product Q&A forums
  • Learn about, organize, or attend live Meet-Ups in selected cities