Meeting your future team:

Collibra seeks to expand our Professional Services team with the addition of a Solution Implementation Manager to direct the entire services life-cycle ensuring customer success and adoption.

Solution Implementation Managers at Collibra are responsible for:

  • Facilitating all internal and external planning, preparation and oversight activities for assigned services engagements
  • Managing services engagement deliverables, objectives, staffing, and overall customer satisfaction
  • Ensuring services delivery across geographic territory in full compliance with established Collibra Engagement Model, Processes, Methodologies and Artifacts
  • Partnering effectively with Collibra Sales, R&D, Product Management, Customer Success and Customer Support teams
  • Coaching services team members on services delivery best practices and skills improvement opportunities

You Have:

  • 10+ years in consulting management experience, ideally working within SaaS provider companies
  • At least a bachelor’s or equivalent degree in a business, technical or related field
  • Knowledge of core data management and data governance technologies
  • Proven track record with delivery of projects and related outcomes on time, on budget
  • Ability to build and deliver presentations to all levels of business and IT stakeholders

You Are:

  • Customer focused, placing customer success at the highest priority
  • Eager to learn - you embrace and improve upon new processes
  • A team player - you’re at ease to synchronize with a high velocity of internal and external stakeholders
  • A role model to the broader teams for engagement management best practices, processes and creative problem solving
  • A communicator - you’re at ease to facilitate and liaison between internal and external stakeholders, both in English and in French

Reporting to Collibra's Consulting Services Director, measures of success are:

  • Within your first month, you will gain a fundamental knowledge of the Collibra Products, Services offerings and services delivery processes and procedures.
  • Within your third month, you will manage assigned services engagements with considerable supervision and management required as you continue to ramp.
  • Within your sixth month, you will manage assigned services engagements with minimal supervision and management required.

Benefits at Collibra:

We strive to provide all Collibrians competitive and cost-efficient benefits that are aligned to our company values. As a high-growth company, our goal is to offer flexibility and choice with our benefit programs to support the evolving needs of our changing workforce. The specific offerings will differ slightly by region but our {Be}well benefit programs encompass the following strategic pillars:

  • {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax advantaged accounts, income protection, discount programs and more! Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, giving back and allyship & belonging.
  • {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, carer’s leave and our annual family day. These are all complementary to our culture in which we value output over hours!
  • {Be}Kind: CollibraForGood, Unconscious Bias & Allyship training, Manager Racial Injustice training and Collibra-led fundraisers.
  • {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave. We also offer remote-friendly meditation sessions and cooking lessons - all of which you’re actively encouraged to use!
  • {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, development programs, employee rewards & recognition and more!
  • {Be}Together: Community and belonging with our ERGs and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI counsel, the virtual Collibra cafe, trivia, bingo games and much more! 

Equal Opportunity:

At Collibra, we’re proud to be an equal opportunity employer - it’s directly tied to our core value, “open, direct, and kind”. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire, and creating a workplace that celebrates everyone. 

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.